Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Cooksyy (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. We also gather data on the web pages you view, what websites or search terms referred you to the Site, and how you interact with it. This is called Device Information.

We collect Device Information using:

• Cookies – data files placed on your device that often include a unique identifier.
• Log Files – track actions occurring on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons / Tags / Pixels – electronic files used to understand browsing behavior.

When you make or attempt to make a purchase, we collect your Order Information (name, billing/shipping address, payment info, email, and phone number).

“Personal Information” refers to both Device Information and Order Information.

How Do We Use Your Personal Information?

• To process and fulfill your orders (including shipping and order confirmation).
• To communicate with you about your purchase or related products.
• To screen for potential risk or fraud.
• To show relevant ads and improve your browsing experience.

We also use Facebook Pixel and Google Analytics tags to retarget and show you relevant ads.

Sharing Your Personal Information

We share your information with trusted third parties to help operate our business:

• Shopify – to power our online store (read Shopify’s privacy policy).
• Google Analytics – to understand how customers use our Site (read Google’s policy).

You can opt out of Google Analytics here.

We may also disclose your data to comply with laws, regulations, or valid legal requests (like subpoenas).

Behavioural Advertising

We use your data to provide targeted ads and marketing communications that may interest you.

You can manage or opt out of personalized ads via:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

Or visit the Digital Advertising Alliance’s opt-out portal.

Do Not Track

We do not alter our Site’s data collection practices when a “Do Not Track” signal is received from your browser.

Cookies and Currency Conversion

By using our website, you consent to allow third parties to process your IP address for currency conversion. This currency preference is stored in a temporary session cookie, which resets when you close your browser.

Your Rights

If you are a European resident, you have rights to access, update, or delete your personal data. Contact us using the details below to exercise your rights.

Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information unless and until you ask us to delete it.

Changes

We may update this policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For questions, complaints, or requests regarding our privacy practices, please contact us at:
Email: support@cooksyy.shop